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HomeAccessoriesBody Solid Super Mat RF36T Treadmill Mat |
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|  | | | Customer Reviews: | | | Average Customer Review:
Write an online review and share your thoughts with other customers.
4 of 4 found the following review helpful:
 Beware Buyer Feb 12, 2010
I read the reviews, debated whether I should order this item, figured the problem had been corrected, and bought this mat anyway. Result: a disappointed buyer. The description plainly stated it was a Body Solid Super Mat RF36T Treadmill Mat with a "lifetime warranty." Actually, it is a Supermat, Inc. product (the box has their location as Elk River, Mn. 55330), and the insert sheet within the box specifies it only has a "1 year warranty." The package itself does have a small barcode sticker with RF36T on it, but nowhere does it state on the box or packaging inside the box that the mat is a Body Solid product. As of the time of my review (2/12/2010), I am the third buyer who purchased this product primarily because it was supposed to have a "lifetime warranty." Three strikes and you're out. I love Amazon, and frequent their site often. I have always rated them highly. However, this should not be happening. The problem could be remedied if the description was changed to accurately reflect the stated warranty within the box itself; also, whether it is actually a Body Solid mat or a Super Mat. Regretfully, I'm returning the product for a refund, and will continue to search for a mat for my treadmill.
UPDATE: 2/25/2010 THE DESCRIPTION HAS BEEN CORRECTED TO REFLECT THAT THERE IS A "ONE YEAR WARRANTY" AS OPPOSED TO THE PREVIOUS "LIFETIME WARRANTY." THIS SATISFIES ME, AND I WOULD RATE IT DIFFERENTLY AS A RESULT. THANKS AMAZON FOR THE CORRECTED DESCRIPTION. TWO THUMBS UP!
2 of 3 found the following review helpful:
 Millie Jan 30, 2010
What the heck!? We got the cheaper supermat too! 1 yr warranty and cheaper construction. what a pain.
5 of 7 found the following review helpful:
Don't purchase this mat from Amazon! Jan 26, 2010
Long story short. I purchased this treadmill mat from Amazon. Instead of receiving the Body Solid RF36T mat, I received a cheaper version, the SuperMat from Target. I contacted Amazon and they placed a second order for the Body Solid RF36T mat. Guess what? I received a second SuperMat. I know it's a different mat from what I ordered because the Body Solid RF36T mat has a lifetime warranty, while the SuperMat I received had a disclaimer in the box that states it only has a one-year warranty. I don't know what the problem is, but be forewarned that you might not receive a Body Solid RF36T treadmill mat if you order it through Amazon. Purchase this mat from another vendor. The one-star rating is only for Amazon's goof-up. Twice.
UPDATE 2/1/10
I received a response from an Amazon customer service representative. She told me that they were going to suspend sales of this particular mat until they could figure out what was going on at the warehouse. Sure enough, the mat could not be purchased through Amazon for a couple of days. Now that it's back up, perhaps they fixed the problem.
1 of 1 found the following review helpful:
 Good treadmill mat Dec 30, 2009
Dense, insulating and sturdy rubberized material. Nice texture. Sits under my Sole f80 in the basement. Good investment.
0 of 50 found the following review helpful:
poorly designed Dec 05, 2009
This product was defective when I received it.
The incline did not operate.
While I was moving the treadmill on to the mat, the console collapsed and the console shattered breaking the electronic components as well.
In addition the console crashed with such force that it tore a 3 inch patch of skin from my forearm. The manufacturer offered to send some one to repair it but I declined the offer.
Amazon was very cooperative and helpful in my effort to return the treadmill for credit only. I would not recommend this product.
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